Dear Customers:
We’ve been closely monitoring the Coronavirus (COVID-19) situation both locally and globally. As the situation continues to evolve, we are taking extra precautions to comply with public health guidance. We want to ensure you that your health, our communities and our crew, is our top priority.
We are a Family Owned Business that is firmly committed to the health and safety of our employees and customers. Employees are taking the necessary measures to stay healthy by practicing proper hand washing, use of disinfectant sanitizer and carrying sanitizing wipes to disinfect tools and the work area.
To give customers a peace of mind, we are enhancing operational procedures for customer-facing employees like our service technicians. These procedures include wearing gloves, disposable shoe covers, not shaking hands and maintaining a reasonable distance from customers giving them the option to pay online.
We want to make sure you are comfortable with our measures and at every step, we want to be sure that we continue to earn your trust. We genuinely appreciate your trust and support as we continue to uphold new guidelines connected to COVID-19. During this time of heightened health awareness when our customers are more likely to stay home, we want to assure you that you can continue to count on us to deliver clean, efficient and an affordable service.
We will continue to provide you with updates via email, text and social media in the coming days.
We appreciate your loyalty during this time and encourage you to contact us directly if you have any questions or concerns.
Keeping You Cool,
Josh Burciaga
Owner, The Cool Guy LLC
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